Your personal information matters deeply to us. This policy explains in detail how 44pro collects, uses, protects, and stores your data. We comply with international data protection standards and are committed to safeguarding your privacy.
When you register on 44pro and during the account verification process, we collect the following personal information:
For payment processing and transaction management, we collect:
Important Note: We never store full credit/debit card numbers, CVV codes, or PINs. All payment processing is handled through secure third-party gateways that are PCI DSS certified.
We track your gaming behavior and preferences to improve our services:
Automatically collected when you use 44pro:
We keep records of all communications with you to maintain quality:
As a licensed online gaming operator, 44pro collects data to meet the following legal requirements:
We use your information to provide the following services:
We use your information to keep your account and funds secure:
We analyse data to improve your experience:
With your consent, we send:
Your Control: You can opt out of marketing communications at any time via the unsubscribe link or through Account Settings.
44pro complies with international security standards and employs a multi-layered protection system.
We primarily use your information to operate our own services:
44pro uses automated systems in certain cases that analyse your data to make decisions:
Your Rights: You can appeal against automated decisions and request a human review.
We analyse your behaviour to improve our services:
With your consent, we conduct personalized marketing:
You can opt out of marketing communications at any time.
We use anonymized data for:
44pro uses industry-leading encryption standards:
Our infrastructure is protected by multi-layered security:
We perform regular backups to prevent data loss:
Strict controls over who can access your data:
In the event of a data breach, we will:
44pro shares information with third parties in the following circumstances:
To process your transactions, we share the necessary information with payment gateways:
These processors only receive the information necessary to complete transactions and operate under their own privacy policies.
We use third-party providers for Live Casino, slots, and other games:
They receive only your gaming session data, not your personal identity information.
To verify identity, we use third-party KYC services that:
We disclose information when legally required:
For site performance analysis and marketing optimization:
You can turn off this tracking from your cookie settings.
When sharing data with third parties, we ensure:
Some third-party service providers are located outside Bangladesh (e.g., cloud servers). In such cases:
44pro never sells or shares your information with the following parties:
Cookies are small text files stored on your device when you visit 44pro. They help recognise you, remember your preferences, and improve your overall experience.
These cookies are essential for the website's basic functionality and cannot be disabled:
These help us understand how the site is being used:
These cookies do not collect any personal information.
For enhanced personalization:
To show you relevant ads (with your consent):
You can decline these cookies and still continue to use the site.
You have full control over cookies:
Warning: Disabling all cookies may prevent some features from working properly (e.g., login sessions).
In addition to cookies, we also use:
You have the right to know what information 44pro holds about you. You may request:
How to submit a request: Email [email protected] or click "Request My Data" in your account settings. We will provide your data in a machine-readable format (CSV/JSON) within 30 days.
If your information is incorrect or incomplete, you can request a correction:
Note: To update verified information (such as your NID number), you will need to submit new supporting documents.
You may request the deletion of your personal data under the following conditions:
Exceptions: We will be unable to delete your data if:
Account closure: You can close your account at any time. Once closed, your personal data will be anonymized and deleted after any legal retention requirements have been fulfilled.
You can request that we stop processing your data in certain circumstances:
You have the right to transfer your data to another service provider. We will provide your:
Will be provided in a structured, commonly used, machine-readable format (CSV, JSON).
You can opt out of promotional communications at any time:
Important: Even if you opt out of marketing, you will still receive transactional emails (deposit confirmations, withdrawal approvals) as these are essential.
If the automated system rejects your withdrawal or cancels your bonus, you may:
Contact our support team and we will manually review your case.
To exercise any of the above rights:
Free of charge: The first request is free. For excessive or repeated requests, we may charge a reasonable fee.
44pro retains different types of data for different periods:
| Data Type | Retention Period | Reason |
|---|---|---|
| Identity Information (name, NID, address) | 5 years after account closure | AML/KYC Legal Obligations |
| Transaction Records (Deposits, withdrawals) | 7 Years | Financial audit and tax requirements |
| Betting History | 3 years | Dispute resolution and regulatory reporting |
| Communication Records (chat, email) | 2 years | Service Quality Assurance |
| Marketing Data | 30 days after consent is withdrawn | Processing Time |
| Analytics Cookies | 13 months | Google Analytics Standard |
| Session Cookies | After the browser is closed | Login session ended |
Active Account: If you log in and play regularly, all your data will be retained.
Inactive Account: If you have not logged in for 3 years:
You can permanently close your account at any time:
What Happens After Closure:
Once the legal retention period expires, we securely delete your data:
Anonymization: Removing all identifying information from your data so you can no longer be identified. We may use this data for statistical analysis.
Deletion: Permanently deleting all data so that no records remain.
Once legal obligations are fulfilled, we apply maximum anonymization followed by deletion.
44pro strictly prohibits registration and gaming by anyone under 18. Online gaming is legally permitted for adults only, and we are committed to protecting minors.
We carry out multi-layer age verification:
If we discover that a minor has registered:
We urge parents and guardians:
If you believe a minor is using 44pro, please report it immediately:
We investigate all reports thoroughly and take prompt action.
We may update this Privacy Policy for the following reasons:
If there are changes to the Privacy Policy, we will:
Effective Date: Changes generally take effect 30 days after being posted.
If you do not agree to the new policy:
For questions about our Privacy Policy, data protection, or your rights, please contact us:
If you believe we are not handling your data properly:
This Privacy Policy is available in both Bengali and English. In the event of any conflict, the English version shall prevail. We do, however, strive to keep both versions consistent.
To view previous versions of this policy, send a request to [email protected]. We retain all versions from the past 2 years.
44pro is committed to delivering the best gaming experience while keeping your personal data safe. Register today and play with complete peace of mind.