Legal Documents

44pro Terms & Conditions

The complete terms and conditions for using the 44pro platform. Full details on registration, betting policy, bonus terms, payment rules, and responsible gaming are outlined here. Please read these terms carefully before using the platform.

Last Updated: 01 January 2026
Important Notice
These Terms & Conditions are mandatory for all members using the 44pro platform. By creating an account, you automatically agree to these terms. Any breach may result in your account being suspended or closed. For questions, contact us at [email protected].

1. General Terms & Conditions

1.1 Acceptance of Agreement

By using the 44pro platform, you agree to these Terms & Conditions, Privacy Policy, and Responsible Gaming Policy. This agreement forms a legally binding contract between you and 44pro Limited (referred to as "we", "us", or "44pro").

1.2 Age Restriction

You must be at least 18 years old to register and play on 44pro. We strictly prohibit minors from gaming and conduct regular age verification checks. If we find that a minor has created an account or placed bets, the account will be immediately closed and all funds will be forfeited.

1.3 Legal Restrictions

It is your sole responsibility to verify whether online gaming is legal in your country or region. 44pro does not accept registrations from areas where online betting is prohibited. Accounts created from restricted regions will be closed and any winnings will be voided.

1.4 License & Regulation

44pro operates under a Curacao eGaming license (No. 1668/JAZ). We uphold international gaming standards and best practices, and all our games are independently tested and certified for fairness and randomness.

1.5 One Account Per Person

Each individual may only open one 44pro account. Multiple accounts are strictly prohibited and, if detected, all accounts will be closed. Multiple family members may use separate accounts from the same IP address, but must notify the support team in advance.

Licence Verification
You can verify our Curacao eGaming licence at any time by visiting validator.curacao-egaming.com and entering licence number 1668/JAZ. Our licence is active and valid.

2. Account Registration & Verification

2.1 Registration Process

To register at 44pro, you must provide accurate and complete information. The registration form requires your full name, date of birth, email address, phone number, and residential address. Providing false or incorrect information may result in account suspension or closure.

2.2 Know Your Customer (KYC) Verification

44pro complies with international Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. To verify your identity, we may request the following documents:

  • Identity Document: Copy of National ID, Passport, or Driving Licence
  • Proof of Address: Utility bill or bank statement (issued within the last 3 months)
  • Proof of Payment: Photo of credit/debit card (showing first 6 and last 4 digits)

You will not be able to make withdrawals until KYC verification is complete. Verification typically takes 24–48 hours.

2.3 Account Security

You are solely responsible for keeping your account username and password confidential. We strongly recommend:

  • Use a strong password (at least 8 characters, including uppercase and lowercase letters, numbers, and special characters)
  • Enable Two-Factor Authentication (2FA)
  • Do not share your login credentials with anyone
  • Always log out after using a public or shared device

You are responsible for all activity on your account. If you suspect any unauthorised use, please contact us immediately.

2.4 Account Suspension & Closure

44pro reserves the right to suspend or close accounts in the following circumstances:

  • Breach of Terms & Conditions
  • Providing false information or committing fraud
  • Creating multiple accounts
  • Being a Minor
  • Using an account from a restricted region
  • Suspicious or Unusual Activity

If your account is closed, your available balance will be refunded (excluding bonuses and incomplete wagering), unless fraud or abuse is proven — in which case all funds will be forfeited.

3. Betting Rules & Policy

3.1 Placing a Bet

To place a bet on 44pro, you need sufficient funds in your account. Once a bet is confirmed, it cannot be cancelled, changed, or withdrawn — except where a Cash Out option is available. Always review your bet slip before confirming.

3.2 Bet Acceptance

44pro reserves the right to refuse or limit any bet, particularly:

  • Unusually large bets
  • Suspicious betting patterns
  • Bets placed with a technical delay after the event has started
  • Bets placed on incorrect odds or markets

The stake for any rejected bet will be returned to your account balance immediately.

3.3 Odds Changes

Sports Betting odds change constantly. The odds at the time your bet is confirmed will apply, even if they were different when you added the bet to your slip. In Live Betting, odds can shift very quickly — always check the final odds before placing your bet.

3.4 Bet Settlement

Bet settlement is generally completed immediately after an event ends. In some cases (disputed results, video review), settlement may be delayed. Once settlement is complete, winnings will be automatically credited to your account balance.

3.5 Sports Betting Rules

Each sport has its own rules and market conditions. For example:

  • Cricket: Rules when a toss or delay occurs after a match has started
  • Football: Whether Extra Time & Penalty Shootout are included
  • Tennis: Bet cancellation policy if a player Retires

Detailed rules for each sport can be found in the Sports Rules section of our site.

3.6 Casino Game Rules

Live Casino and slots games follow their own rules, which are detailed on each game's info page. All casino games are RNG (Random Number Generator) certified and regularly audited by iTech Labs. The RTP (Return to Player) percentage is displayed on each game.

3.7 Cash Out Feature

Cash Out lets you settle your bet before the event ends. The Cash Out value fluctuates based on the live event status. You will receive the value offered at the time you Cash Out. Cash Out may not be available for all bets or at all times.

Responsible Betting
Treat betting as entertainment, not a source of income. Only bet what you can afford to lose without it affecting your lifestyle. Set betting limits and stick to them. To learn more, visit our Responsible Gaming View page.

4. Payments, Deposits & Withdrawals

4.1 Deposit Rules

44pro supports all major payment methods in Bangladesh: bKash, Nagad, Rocket, Bank Transfer, Visa/MasterCard, and Cryptocurrency. Deposits are usually instant, except for Bank Transfer which may take 1–24 hours. There are no fees for deposits.

Deposit Limit:

  • Minimum: ৳100 (for most methods)
  • Maximum: ৳1,00,000 per transaction
  • Daily limit: Not specified (subject to reasonable use)

4.2 Withdrawal Rules

Your account must have completed KYC verification before you can withdraw. Withdrawals are typically processed within 3–15 minutes (3 minutes on average). Bank Transfers may take 1–3 business days.

Withdrawal Limits:

  • Minimum: ৳500
  • Maximum: ৳5,00,000 per day, ৳20,00,000 per month
  • Higher limits for VIP members

There are no withdrawal fees. However, your payment provider may charge their own fees.

4.3 Payment Method Verification

Your payment method must be verified before your first withdrawal. Withdrawals must be made using the same method used for your deposit. For credit/debit cards, you will need to submit a photo of the card showing the first 6 and last 4 digits along with your name.

4.4 Anti-Money Laundering Policy

44pro strictly complies with international AML (Anti-Money Laundering) regulations. You must:

  • Only use payment methods registered in your own name
  • Do not use third-party payment methods
  • Deposited funds must come from a legitimate source

If a suspicious transaction is detected, we may request additional documentation and place the transaction on hold. Where required, we will report the matter to the relevant authorities.

4.5 Unused Balance

You can withdraw your account balance at any time. However, if you have an active bonus, withdrawing before completing the wagering requirement will void the bonus and any winnings earned from it.

4.6 Inactive Account Fee

If your account remains inactive for 12 consecutive months (no logins, deposits, or bets), we may deduct a monthly inactivity fee of ৳500 or 5% of your balance, whichever is lower. We will send an email notice 30 days before the inactivity fee is applied.

Quick Withdrawal Tips
To receive faster withdrawals: (1) complete KYC verification in advance, (2) withdraw using the same method you deposited with, (3) use bKash/Nagad/Rocket for the fastest processing, (4) avoid peak hours (8–11 PM).

5. Bonus & Promotion Terms

5.1 Claiming Bonuses

44pro regularly offers a variety of bonuses and promotions: welcome bonus, deposit bonus, free bets, cashback, reload bonus, and more. Each bonus has its own terms and conditions, clearly listed on the bonus page. Please read the terms carefully before claiming a bonus.

5.2 Wagering Requirement

Most bonuses come with a wagering requirement, meaning you must place bets a set number of times before withdrawing the bonus funds. For example, a ৳1,000 bonus with a 35x wagering requirement means you need to wager a total of ৳35,000.

Wagering Contribution:

  • Sports bets (odds 1.50+): 100%
  • Sports bets (odds below 1.50): 50%
  • Slots: 100%
  • Table Games (Blackjack, Roulette): 10%
  • Live Casino: 15%

5.3 Maximum Bet Limit

When playing with bonus funds, the maximum stake per bet is ৳1,000. Exceeding this limit will result in the bonus and any associated winnings being voided.

5.4 Bonus Expiry

Every bonus has an expiry period (typically 30 days). If wagering requirements are not completed within this time, the bonus and any winnings derived from it will be forfeited.

5.5 Bonus Abuse

Bonus abuse is strictly prohibited. The following activities are considered bonus abuse:

  • Claiming multiple bonuses through multiple accounts
  • Risk-free wagering by betting on all possible outcomes
  • Withdrawal after completing wagering requirements using bonus funds only
  • Unusual betting patterns

If bonus abuse is detected, all bonuses and winnings will be voided and the account will be closed.

5.6 Bonus Cancellation

You can cancel any active bonus at any time. When a bonus is cancelled, the bonus funds and any winnings earned from it will be removed from your account. Only your own deposited funds will remain.

5.7 VIP & Loyalty Programme

The 44pro VIP program has multiple tiers: Bronze, Silver, Gold, Platinum, and Diamond. The more you play, the more points you earn and the higher you climb. VIP members receive:

  • Higher withdrawal limits
  • Faster Withdrawal Processing
  • Dedicated VIP Manager
  • Exclusive Bonuses & Promotions
  • Special gifts on birthdays and holidays

6. Responsible Gaming Policy

6.1 Our Commitment

44pro is firmly committed to promoting responsible gaming. We want your gaming experience to be fun and entertaining, not addictive. We provide a range of tools and support to help you stay in control.

6.2 Self-Exclusion

If you feel gaming is becoming a problem, you can opt for self-exclusion. This temporarily or permanently closes your account. Self-exclusion periods: 24 hours, 7 days, 1 month, 3 months, 6 months, 1 year, or permanent. During this period, you will not be able to log in, deposit, or play.

6.3 Deposit & Bet Limits

You can set the following limits from your account settings:

  • Deposit Limit: How much you deposit daily, weekly, or monthly
  • Bet Limit: Maximum stake per bet
  • Loss Limit: The maximum amount you can lose in a given period
  • Session Time Limit: How long you play in a single session

Decreasing a limit takes effect immediately. Increasing a limit requires a 24-hour waiting period.

6.4 Reality Check

You can set regular break reminders during your session (e.g., every 30 minutes or 1 hour). A popup will show how long you've been playing and how much you've won or lost.

6.5 Minor Protection

44pro strictly prohibits gaming by minors (under 18). We conduct regular age verification checks and may request additional documents where needed. Parents and guardians should secure their devices and payment methods to prevent children from gaining access.

6.6 Help & Support

If you think you may have a gaming problem, please reach out to us. We can connect you with the following organisations:

  • GamCare: www.gamcare.org.uk (Helpline: 0808 8020 133)
  • Gambling Therapy: www.gamblingtherapy.org
  • Gamblers Anonymous: www.gamblersanonymous.org

These services are completely confidential and free of charge.

Signs of a Gaming Problem
If you are: (1) borrowing money to gamble, (2) unable to control your play, (3) chasing losses, (4) feeling distressed when you cannot play, or (5) finding that gaming is affecting your family or career – please seek help. We are here for you.

7. Prohibited Activities

7.1 Fraud & Deception

The following activities are strictly prohibited. If detected, your account will be closed and funds forfeited:

  • Submitting false or forged documents
  • Chargeback fraud (filing chargebacks on legitimate deposits)
  • Hacking or unauthorized system access
  • Use of bots or automation
  • Exploiting insider information or technical vulnerabilities

7.2 Multiple Accounts

Each person may only hold one account. Creating multiple accounts is prohibited, even with different email addresses or names. We detect duplicate accounts using IP addresses, device fingerprints, and payment methods.

7.3 Collusion & Syndicate Betting

Collusion with other players or Syndicate betting is strictly prohibited. Conspiring with dealers in Live Casino or using Match Fixing information in Sports Betting will result in the closure of all associated accounts.

7.4 Abusive Behavior

Misconduct, threats, abuse, or racist/sexist remarks directed at our staff, dealers, or other players are strictly prohibited. Any such behavior in live chat or game chat will result in immediate account suspension.

7.5 Arbitrage Betting

Arbitrage betting (placing bets across different bookmakers at varying odds to guarantee a profit) is prohibited for commercial purposes. We may detect suspicious arbitrage patterns and cancel bets or restrict accounts accordingly.

8. Privacy & Data Protection

8.1 Collection of Personal Information

We collect your personal information during registration and account verification: name, address, date of birth, email, phone number, and ID number. We also collect your gaming activity, transaction history, and device information.

8.2 Use of Information

We use your information to:

  • Account management & service delivery
  • Identity Verification & Fraud Prevention
  • Payment Processing
  • Complying with legal obligations (AML/KYC)
  • Providing customer support
  • Marketing Communications (subject to your consent)

8.3 Data Security

We follow the highest standards to protect your data:

  • 256-bit SSL encryption on all data transmissions
  • Data stored on secure servers
  • Regular Security Audits
  • Limited staff access to only the necessary information

8.4 Information Sharing

We do not share your information with third parties, except:

  • With payment processors (for transaction purposes)
  • With law enforcement agencies (when legally required)
  • With licensing authorities (as required by regulators)

8.5 Your Rights

You have:

  • Right to Access & Obtain a Copy of Your Data
  • Right to Correct Inaccurate Data
  • Right to erasure (after account closure)
  • Right to opt out of marketing communications

To exercise this right, email us at [email protected].

For more details, visit our Privacy Policy Read.

9. Dispute Resolution

9.1 Complaint Process

If you have any issues or disputes, please contact our customer support first at [email protected] or via live chat. We will respond within 24 hours and work to resolve your concern.

9.2 Escalation

If you are not satisfied with the support team's resolution, you may escalate to the Complaints Manager at [email protected]. We will conduct a thorough investigation and respond within 7 business days.

9.3 Independent Dispute Resolution

If a resolution cannot be reached through our internal process, you may use an independent Alternative Dispute Resolution (ADR) service. 44pro uses eCOGRA's ADR service. You can visit www.ecogra.org/adr-services/.

9.4 Legal Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of Curacao. Any legal disputes shall fall under the jurisdiction of the courts of Curacao.

9.5 Finality of Decisions

44pro's decisions on betting outcomes and related matters are final and binding. We review all relevant information before reaching a fair decision. In the case of an obvious error, we will make the necessary correction.

10. Changes to Terms

10.1 Right to Amendment

44pro reserves the right to modify these Terms & Conditions at any time. If changes are made, the "Last Updated" date at the top of this page will be updated.

10.2 Notifications

For significant changes, we will notify you by email or via a notice on the site. However, it is your responsibility to check this page regularly.

10.3 Acceptance of Changes

Continuing to use the 44pro platform after any changes means you accept the updated Terms. If you do not agree with the new Terms, please close your account.

10.4 Severability

If any part of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Contact Information
General Support: [email protected]
Complaints: [email protected]
Privacy: [email protected]
Live Chat: Available 24/7

Mailing Address:
44pro Limited
Heelsumstraat 51, E-Commerce Park
Curacao

Key Points to Remember

A quick overview of the most important points in these Terms.

18+ Only
44pro strictly prohibits minors. Age verification is mandatory at registration. If a minor is identified, the account will be closed and funds will be confiscated.
KYC Verification
Before making a withdrawal, verification of your identity document, proof of address, and payment method is required. Verification is typically completed within 24–48 hours.
Wagering Requirement
A specified number of bets must be placed before a bonus can be withdrawn. Please read the terms and conditions of each bonus carefully.
One Account
Each person may open only one account. If multiple accounts are detected, all accounts will be closed and funds forfeited.
Your Own Payment
You must only use payment methods registered in your own name. Third-party payments are strictly prohibited and will be rejected.
Responsible Gaming
Set limits, use self-exclusion, and seek help when needed. Gaming should be entertainment, not an addiction.

Queries About Terms & Conditions

To view all your betting records and transaction history Account MenuGo to. There "My Bets" Clicking this section shows a full list of your bets — active, won, and lost. To view the details of any bet, click on its Bet ID. Transaction History Go to the "Transaction History" option to view all deposits, withdrawals, bonus credits, bet stakes, and winnings with their date and time. You can filter by a specific date range or download a CSV file for your records. Bonus History: The "Bonus History" section shows all bonuses received, wagering progress, and completed or expired bonuses. If you have any questions about a transaction or bet, copy the Bet/Transaction ID and send it to our support team — we'll look into it and get back to you promptly.

44pro offers 35+ sports beyond cricket. Football Betting: Go to the "Football" or "Soccer" section from the homepage. You will find all major tournaments including the Premier League, La Liga, Champions League, and the World Cup. Choose from 100+ markets: Match Winner, Over/Under Goals, Both Teams to Score, Correct Score, Half Time/Full Time, and more. Live Betting features real-time odds and live statistics. Tennis Betting: The "Tennis" section covers all ATP, WTA, and Grand Slam tournaments. Markets include match winner, set betting, total games, and handicap. Live bet odds update point by point. Other Sports: Basketball (NBA), American Football (NFL), Ice Hockey (NHL), Boxing, MMA, Volleyball, Table Tennis, Badminton, and more. Betting Tips: Each sport has its own rules — for example, whether Extra Time counts in football, or what happens if a player retires in tennis. Always read the market rules before placing a bet (click the info icon).

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